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Betting Home > Help > FAQs

Help - General FAQs

At Pinnacle Sports, we are committed to making your Internet betting and online gaming experience as easy and enjoyable as possible. With this in mind, we have compiled a list of the most common questions we are frequently asked at the Pinnacle Sportsbook. Please choose from the list below;

Pinnacle Sports is licensed by the Government of Curacao. Since every state throughout the world has different laws, it is not possible for Pinnacle Sports to advise you about the legality of Internet gambling from your region. For accurate information on your place of residency, we would recommend that you check with your local governmental authorities or a qualified lawyer. Close Panel

Pinnacle Sports does not accept bets from the United States of America. Pinnacle Sports reserves the right to request proof of residence, perform checks to verify any information provided and refuse any application without further correspondence.

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The Pinnacle Sports website has been optimised for use with the following recommended technical requirements.

Details were updated May 4th, 2012

Browser

To upgrade to the recommended version click the links and follow the instructions.

PC

Mac


Operating System

Windows

  • Vista
  • XP
  • NT (Service Pack 4 or Higher)

Mac

  • OSX 10.2 or higher

Minimum System Specifications

Processor

Pentium III, 166 MHz or faster CPU

System Memory

256 MB RAM

Video Resolution

800 x 600 Pixels, 16 Bit Colour (Hi-colour)

Video Memory

512 KB RAM

Hard Disk Drive Space – Downloaded

20 MB

Hard Disk Drive Space – Installed

50 MB

Plug-Ins

Macromedia Flash Active-X Control, version 6.0 or better

Peripherals

Standard Mouse

Internet Access

56.6 KB/s Modem Connection Speed


Pinnacle Sports Casino Requirements

You will need the Adobe/Macromedia Flash Plug-in/Active-X Control version 6.0 or better to play the Pinnacle Sports Casino. If you have not installed the free Flash plug-in from Adobe yet or have an older version, the Pinnacle Sports Casino will walk you through the simple installation process when you first enter.

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Your tax liability depends upon the jurisdiction in which you reside. Pinnacle Sports does not and will not provide the details of any individual transactions or gaming activity on your account to any third party. It is up to you to declare your gaming activity to the proper authorities in your tax jurisdiction.

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The default language for the Pinnacle Sports website is English International but it is also translated into the following languages. Click below to view in your preferred language:

English N. American

简体中文

繁體中文

Ceština

Suomi

Français

Deutsch

עברית

Italiano

日本語

한국어

Norsk

Polski

Português

Русский

Español

Svenska

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Still need help? If you still can't find what you're looking for please contact our dedicated customer service team at csd@pinnaclesports.com