• Home
  • Sitemap
  • Contact Us
Online sports betting
sportsbookpokercasinoaffiliates
  • About
    • About PinnacleSports.com
    • Licensed and Regulated
    • Responsible Gaming
    • Player Testimonials
    • Endorsements
    • Awards
    • Privacy Policy
    • Press Releases
      • 2009
      • 2008
      • 2007
      • 2006
    • Contact Us
  • Join Now
  • Betting Menu
  • Sports Betting Tips
    • Sports Betting Previews
      • Baseball Betting
        • Live MLB Betting
        • MLB Betting
      • Basketball Betting
        • Live NBA Betting
        • NBA Betting
        • NCAA Betting
      • Fighting Odds
        • Boxing Betting
        • MMA Betting
      • Football Betting
        • CFL Betting
        • NCAA Football Betting
        • NFL Football Betting
        • Super Bowl Betting
      • Golf Betting
        • European Tour Betting
        • Majors Betting
        • PGA Betting
      • Hockey Betting
        • NHL Betting
      • Live Betting
      • Motor Sports Betting
        • Formula One Betting
        • Nascar Betting
      • Rugby Betting
        • Rugby League Betting
        • Rugby Union Betting
      • Soccer Betting
        • Bundesliga Betting
        • Champions League Betting
        • Europa League Betting
        • La Liga Betting
        • Live Soccer Betting
        • Premiership Betting
        • Serie A Betting
        • World Cup Betting
      • Tennis Betting
        • ATP Tennis Betting
        • Grand Slam Betting
        • Live Tennis Betting
        • WTA Betting
    • Betting Strategy
      • Baseball Betting Tips
      • Basketball Betting Tips
      • Essential Betting Tips
      • Football Betting Tips
      • Soccer Betting Tips
    • Match up & Stats
  • Promotions
    • New Player Bonus
    • Casino Promotions
    • Get Paid to Play Poker
    • Poker VIP Points
    • Road to Vegas Promo
    • Sit and Go Leader Board
    • Sportsbook
    • Best Odds
    • Price Advantage
  • Cashier
    • Casino Transfers
    • Poker Transfers
    • Poker Limits
    • Currency
    • Deposit Methods
    • Withdrawal Methods
  • Help
    • General Help
    • Cashier Help
    • Promotions Help
    • Technical Help
    • Casino Help
    • Sportsbook Help
    • Poker Help
Client ID:

Password:


  • Lost your login details?

join now

Betting Help & Player Support

  • Quick & Easy Online Help for the Casino,Cashier,Promotions & Sportsbook Inc. General Help,Promotions & Technical Support
  • Searchable FAQ’s, Rules & Betting Odds Explained
  • Friendly & ProfessionalCustomer Service
  • 24/7 Email Support Always Available

Online Sports Betting


Online Casino

 
Play all your favourite casino games including blackjack and roulette for cash or just for fun in the Instant Play Pinnacle Sports Online Casino!

Online Poker

 
Get paid to play on every online poker hand you play where you directly contribute to the rake, exclusively at Pinnacle Sports Poker.

Betting Calculator


click here


Sports News

  • Soccer News
  • NFL Football News
  • NCAA Football News
  • MLB Baseball News
  • NBA Basketball News
  • NCAA Basketball News
  • NHL Hockey News
  • Tennis News
Sportsbook News

RSS News Feed

News currently only available in English

Help

Welcome to the Pinnacle Sports help section.

General
Cashier
Promotions
Technical
Casino
Sportsbook
Poker

General FAQ's

At Pinnacle Sports, we are committed to making your Internet betting and online gaming experience as easy and enjoyable as possible. With this in mind, we have compiled a list of the most common questions we are frequently asked about the Pinnacle Sportsbook and online casino. Please choose from the list below;

How old do I have to be to open an account and play at Pinnacle Sports?

You must be at least eighteen (18) years old to play at the Pinnacle Sportsbook or Pinnacle casino. There are absolutely no exceptions to this rule.

Close Panel.

How do I open an account?

Getting started is easy and it only takes a few minutes to complete the application form to receive your free user name and password by clicking on the ‘Join Now’ link on this web site. Simply complete the application form to open your account and a unique Pinnacle Sports Client ID will be emailed to you immediately.

Close Panel.

What is the minimum deposit amount required to open an account?

There is no minimum deposit amount required to open an online account with Pinnacle Sports. However, some payment solutions do have minimum deposit limits.

Close Panel.

Can I open more than one Pinnacle account?

Each client is allowed only one account number and only one account may use the same IP address and/or computer. Funds added to duplicate accounts using the same name will be transferred to the original account with any required adjustments. Accounts for more than one person in the same household are allowed, however adjustments may be applied at the discretion of Pinnacle Sports, should either account be identified as acting in bad faith. Duplicate accounts in the same name will be suspended.

Close Panel.

Do I need to open separate accounts to play in the sportsbook, casino or poker room?

By opening a Pinnacle account you will automatically gain access to the Internet’s leading online sportsbook, multi-player poker room and award-winning casino without the need to register again. All funds credited to your Pinnacle Sports account will be held in a single, virtual wallet which you can use to transfer to the Pinnacle casino or Pinnacle Sports poker room at anytime.

Close Panel.

Do I need a valid proof of ID?

For identification purposes Pinnacle Sports reserves the right to request valid proof of identification from all players. All clients opening an account with Pinnacle Sports agree to provide the necessary documents on demand. Valid proof of identification includes but is not limited to, a picture ID (copy of passport, driver's license or national ID card) and a recent utility bill listing your name and address as proof of residence.

Please note that Pinnacle Sports reserves the right to suspend wagering on any account until the required information is received, including but not limited to, Credit Card information.

Close Panel.

How do I know my money is safe?

All bets are held safely and securely in a separate account until the bets have been settled. Your confidentiality is assured at all times.

Close Panel.

Do I have to pay taxes on my winnings?

Your tax liability depends upon the jurisdiction in which you reside. Pinnacle Sports does not and will not provide the details of any individual transactions or gaming activity on your account to any third party. It is up to you to declare your gaming activity to the proper authorities in your tax jurisdiction.

Close Panel.

When was Pinnacle established?

Established in 1998, Pinnacle Sports is trusted by customers in more than 100 countries worldwide earning an industry-leading reputation for providing consistent value to the player, professional customer service and the quickest payouts online.

Close Panel.

Where is Pinnacle located?

Pinnacle Sports is located on the island of Curaçao, one of the islands of the Netherlands Antilles. Curacao is about 950 km south of Miami and 60 km north of Venezuela. Our mailing address is;

Pinnacle Sports
Pater Euwensweg 31 (2nd Floor)
Willemstad, Curacao
Netherlands Antilles

Close Panel.

Is Pinnacle fully licensed and regulated?

Pinnacle Sports is a fully licensed sportsbook and online casino. The license is issued by the Government of the Netherlands Antilles, which is also the regulating body (department of Justice) for the gaming industry. In our licensing agreement we are required to maintain sufficient funds to be able to honour all customer winnings. You can rest assured that your winnings will always be paid.

Close Panel.

Is gambling on the Internet legal?

Pinnacle Sports is licensed by the Central Government of the Netherlands Antilles. Since every state throughout the world has different laws, it is not possible for Pinnacle Sports to advise you about the legality of Internet gambling from your region. For accurate information on your place of residency, we would recommend that you check with your local governmental authorities or a qualified lawyer.

Close Panel.

Can residents of the United States play at Pinnacle Sports?

Pinnacle Sports does not accept bets from the United States of America. Pinnacle Sports reserves the right to request proof of age, perform checks to verify any information provided and refuse any application without further correspondence.

Close Panel.

Is my personal information secure?

At Pinnacle Sports we take the issue of security extremely seriously and take every precaution to protect our client's personal information by using the latest encryption, server authentication and firewall technology to safeguard the storage and transfer of all sensitive data and financial information.

We will never give, trade, lend or sell your personal information to any third party. You can be confident that any transaction you make on our web site will remain completely confidential. For further details, see our extensive Privacy Policy.

Close Panel.

What are the hours of operation?

Our normal hours of operation are:

  • Bets are accepted 24 hours per day, 7 days a week.
  • Our Customer Service Department is available to assist you 24 hours a day, 7 days a week.

For player support, Pinnacle Sports has a dedicated multi-lingual support team ready to handle any queries you might have to make your online gaming experience as fun and easy as possible.

Close Panel.

If my questions or concerns are not covered in these FAQ's, whom do I contact?

Pinnacle Sports provides customer support via e-mail only. Our Customer Service Consultants are standing by to respond to your e-mails 24 hours a day, seven days per week. Please email us with any of your questions at csd@pinnaclesports.com.

Please remember to include your Client ID together with as much information as possible about your query, including any related ticket numbers, to help us resolve the issue as quickly and efficiently as possible.

Close Panel.

padlock_card

 

About Us | Join Now | Betting Menu | Promotions | Site Map | Affiliates | Privacy Policy | Help | XML Feedxml | Contact Us

Online sports betting from Pinnacle Sports bookmakers – your premier international sportsbook
© 2004 - 2009 Pinnacle Sports

Pinnacle Sportsbook and Casino