Due to a change in the policy return of our debit card processing company, Pinnacle Sports is unable to return funds to your debit card. Within three days of your deposit and before any withdrawal is processed, Pinnacle Sports must receive legible copies of the debit card, front and back, a valid identification with picture ID, and a completed Debit Card Authorization Form.
For your security and the protection of Pinnacle Sports, only scanned documents securely uploaded from the Web site will be accepted. The transmission and storage of all data is protected using the very latest firewall and 128-bit certificate-based encryption technology. This is the same Internet security standard for online transactions as demanded by major financial institutions around the World.
Please log into your account and go to the ‘Personal Details’ page of the My Account section of the Web site to securely upload your documents. Alternatively, required documents can also be safely uploaded by following the onscreen instructions on the ‘Make a Deposit - Chinese Debit Card Deposit’ page in the Cashier section. Documents submitted by email or fax are not accepted and will be deleted upon arrival.
Please do not include the 3 digit CVV2 or CVC2 Card Security Code when scanning the debit card information. This number is located on the back of your debit card. Either delete this information from the scan or cover these numbers before scanning the back of your card. Please ensure your complete signature and all necessary information is fully legible before submitting any information.
Please note that withdrawals from accounts with Yuan Renminbi debit card deposits are processed by myCitadel, NETELLER or NETELLER (1-PAY).